Terms of sale
These general conditions of sale (GTC) apply between the publisher of the site mentioned in the legal notices of this website hereinafter referred to as Justine Joseph Gallery and any natural or legal person making a purchase on the site https://gallery .justinejoseph.com referred to as the User.
They regulate all the steps necessary for placing the order and ensure the follow-up of this order between the contracting parties.
Placing an order on the site https://gallery.justinejoseph.com implies unreserved acceptance and the provisions of these conditions. The User declares to be at least 18 years old and to have the legal capacity allowing him to place an order on the site.
The protection of personal data is the subject of a specific page.
Last update: 04/01/2022
1. Products
The products offered for sale are those appearing on the day of the consultation of the site https://gallery.justinejoseph.com by the User.
2. Price
The prices displayed on the site are indicated in euros.
3. Payment
Payment for the order is made by bank card: only cards bearing the acronyms “CB”, “Visa”, “Mastercard”, “Carte Bleue” or “e-carte bleue” are accepted. Payment by credit card is secured by the PayPal solution which guarantees total confidentiality for each transaction.
4. Checkout
Any order implies acceptance by the User of the prices and descriptions of the products available for sale, as well as of these conditions.
After validation of the order, the User receives a confirmation e-mail at the address indicated during the order.
5. Delivery
5 .1 – Delivery terms :
The products ordered are sent to the delivery address indicated by the User when placing the order. The goods are shipped by the carrier Colissimo and the mode of transport chosen by the User when ordering.
All deliveries are announced by email.
Parcels can be dispatched territorially throughout mainland France and Europe.
If the user lives outside the delivery areas specified above and wishes to obtain delivery outside Europe, he can consult Justine Joseph who will establish an estimate.
5.2 : Delivery guarantee :
The maximum delivery time is set by the carrier and the delivery methods chosen by the User when placing the order.
In case of exceeding the deadlines Justine Joseph cannot be held responsible.
5.3 : Damaged packages : LThe user must imperatively check the condition of the goods on delivery. In the event of damage due to delivery, he must report a reservation to the carrier with as much detail as possible.
5.4 : Delivery errors – Non-conforming products
5.4.a : The User must formulate his request within 14 working days following the delivery, any complaint of error of delivery and/or non-conformity of the products in kind or in quality compared to the indications appearing on the order form. Any complaint made beyond this period will be rejected without possibility of appeal.
5.4.b : The formulation of this complaint may be made by email in the About section of the website https://gallery.justinejoseph.com .
5.4.c : Any complaint not made in the rules defined above and within the time limits cannot be taken into account and will release Justine Joseph from any liability vis-à-vis the User.
5.5.d : Any product to be exchanged or refunded must be returned within 8 working days of receipt of Justine Joseph’s return agreement and in its original packaging in perfect condition, with insurance covering the market value of the returned products. To be accepted, any return must be notified in advance to Justine Joseph. The shipping costs remain the responsibility of the customer except in the case of a prior agreement with Justine Joseph.
6. Availablity
In case of error on the availability of a product ordered, Justine Joseph will inform the User by e-mail as soon as possible. The User will have the option of having the product replaced by another of equivalent quality and price, or of canceling the order and obtaining a refund.
The delivery costs of the new product are borne by Justine Joseph.
7. Retractation
The User has a period of fourteen working days, from the receipt of the products or from the acceptance of the order date, to exercise his right of withdrawal without having to justify reasons or pay penalties. , with the exception, where applicable, of return costs.
To exercise this right, the user must notify Justine Joseph by e-mail from the About page.
After Justine Joseph’s agreement, the products must be returned in their original packaging and must not show any trace of use.
Any product showing traces of use will be refused by Justine Joseph.
A period of fourteen days will be necessary for reimbursement and recrediting of the customer’s bank account (either by bank card or bank check or bank transfer) for any order cancellation.
8. Applicable right
These general conditions of sale are executed and interpreted in accordance with French law.
In the event of a dispute, the User agrees to contact Justine Joseph as a priority in order to try to resolve amicably any dispute that may arise between the parties.
In the absence of conciliation, the French courts or the customer’s country of delivery will have sole jurisdiction.
9. Terms of sale updates
Justine Joseph reserves the right to adapt or modify these general conditions of sale at any time. In the event of modification, the general conditions of sale in force on the day of the order will be applied to each order.